Policies

Our appointments are very important to the Facebar Melbourne team , your appointment is reserved especially for you, we understand that sometimes schedules adjustments are necessary; therefore, we respectfully request at least 24 hours notice for cancellations.

The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our team members scheduled filled.

A no show may be charged a $25 cancellation fee
You must arrive on time to ensure you receive the full service you have booked in for. If you are running late, please let us know – we will do everything we can to accommodate you, however, please keep in mind that we may have to reschedule your appointment, or may not have time to complete the whole service, in which case you will need to make another booking.

Responsibility for Children & Personal Items

For the safety and comfort of all clients, we ask that children are accompanied by adults at all times, and carefully monitored.

Even though we take as much care as possible, please note that personal items are the responsibility of the client.
Our objective is to protect and maintain the privacy, and security of your personal information in accordance with the Privacy Act 1988. The Privacy Act contains a set of standards for the handling of your personal information known as the National Privacy Principles (NPPs). Personal information collected by Facebar Melbourne generally comprises name, address, contact details and certain financial information.

We are committed to the privacy and protection of your information.

After purchasing a product from Facebar Melbourne,and are not satisfied with the products, you may exchange them for another product of the similar value. Please note, we do not provide refunds of any kind.

Our Guarantee

At Facebar Melbourne we will always perform a thorough consultation prior to your service.

However, if the final result doesn’t present as you discussed,Facebar Melbourne will rectify it at no extra charge.
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